Privacy Policy

Learn how we handle your personal information and ensure your privacy and data security on our platform.

PUEF.AI Privacy Policy

Last Updated: June 18, 2025

Welcome

Welcome to PUEF.AI — an online adaptive learning platform that helps high school students master standardized exams through personalized practice questions and performance analytics.

This Privacy Policy explains how PUEF.AI (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website (https://www.puef.ai) and services.

By using PUEF.AI, you agree to this Privacy Policy. If you don’t agree, please don’t use our services.

Information We Collect

Account Info

  • Data: Name, email, password
  • Purpose: To create and manage your account

Payment Info

  • Data: Card last 4 digits, billing email (via Stripe)
  • Purpose: To process subscriptions

Learning Data

  • Data: Practice answers, scores, time spent, progress
  • Purpose: To personalize your learning experience

Technical Info

  • Data: IP address, browser type, device info
  • Purpose: To keep the platform secure and working properly

How We Use Your Information

We use your information to:

  • Provide personalized practice questions and track your progress
  • Process payments and manage subscriptions
  • Send important updates about your account
  • Improve our platform and fix technical issues
  • Respond to your questions and support requests
  • Comply with legal requirements

We do NOT:

  • Sell your personal information to anyone
  • Use your data for advertising
  • Share your learning data without your permission

Who We Share Information With

We only share your information with:

  • Stripe: For secure payment processing
  • Cloud providers: To host our platform (data encrypted)
  • Your school: Only if your school provides your subscription
  • Law enforcement: Only if legally required

Your Privacy Rights

You can:

  • Access your personal information anytime in your account settings
  • Correct any errors in your information
  • Delete your account and all associated data
  • Opt out of promotional emails (click “unsubscribe”)
  • Request a copy of all your data by emailing privacy@puef.ai

California Residents (CCPA): You have additional rights, including the right to request:

  • “Do Not Sell My Personal Information”

For Students Under 18

If you’re under 18, you must have your parent or guardian’s permission to use PUEF.AI.
By creating an account, you confirm you’re either:

  • 18 or older, OR
  • Have parental permission to use our services

Parents can contact us at privacy@puef.ai to:

  • Review their child’s information
  • Request deletion of their child’s account
  • Ask questions about our privacy practices

Data Security & Retention

We protect your data using:

  • Encryption for all data transmission and storage
  • Secure servers with regular security updates
  • Limited access controls (only authorized staff)

We keep your data:

  • Active accounts: As long as you use PUEF.AI
  • Inactive accounts: Deleted after 2 years of no activity
  • Payment records: 7 years (for tax requirements)

Data Breach Notification

If a data breach affects your personal information, we will:

  • Notify you by email within 30 days
  • Explain what happened and what data was affected
  • Tell you what steps we’re taking to fix it

School Use (FERPA Compliance)

When PUEF.AI is used by schools:

  • We comply with FERPA requirements
  • Schools control student data access
  • We act as a “school official” under FERPA
  • Student data is used only for educational purposes

Cookies

We use essential cookies to:

  • Keep you logged in
  • Remember your preferences
  • Ensure platform security

You can disable cookies in your browser, but some features may not work properly.

Changes to This Policy

We may update this policy occasionally. We’ll notify you of significant changes by:

  • Email notification
  • Banner on our website
  • Updated “Last Updated” date at the top of this policy

Continued use after changes means you accept the updated policy.

Contact Us

Questions about privacy? Contact us:

  • 📧 Email: privacy@puef.ai
  • ⏱ Response time: Within 3 business days

For general support, visit our help center.

Note: This privacy policy is effective as of the date listed above. PUEF.AI is a US-based company, and this policy is designed to comply with applicable US privacy laws, including CCPA for California residents and FERPA for educational records when applicable.

‍