Terms of Use

Last Updated: July 28, 2025

Please Read Carefully

PLEASE READ THESE TERMS OF USE ("TERMS") CAREFULLY BEFORE USING THE PUEF.AI SERVICE.

By accessing or using the PUEF.AI adaptive learning platform (the "Service") provided through https://www.puef.ai and any related applications (collectively, the "Platform"), you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service.

1. Definitions and Acceptance

1.1 Definitions. "PUEF.AI," "we," "us," or "our" refers to PUEF.AI and its affiliates. "User," "you," or "your" refers to the individual or entity accessing the Service.

1.2 Acceptance. By creating an account, accessing, or using the Service, you represent and warrant that you have the right, authority, and capacity to enter into these Terms.

2. Eligibility and Account Requirements

2.1 Age Requirements. You must be at least thirteen (13) years of age to create an account. Users under eighteen (18) years of age must have parental or legal guardian consent.

2.2 Parental Consent. By allowing a minor to use the Service, the parent or legal guardian agrees to be bound by these Terms and accepts full responsibility for the minor's use of the Service.

2.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use.

2.4 Account Restrictions. Accounts are personal and non-transferable. Account sharing is strictly prohibited and constitutes a material breach of these Terms.

3. Subscription Terms and Payment

3.1 Subscription Plans. The Service is offered on a subscription basis with pricing and terms displayed at the point of purchase.

3.2 Automatic Renewal. ALL SUBSCRIPTIONS AUTOMATICALLY RENEW at the end of each billing period unless cancelled. You authorize us to charge your payment method on file for renewal subscriptions.

3.3 Refund Policy. No Refunds. All payments are non-refundable, including partial use or failure to cancel in time, except as explicitly stated in Section 4 under the Score-Improvement Refund Policy.

3.4 Payment Processing. Payment processing is handled by third-party providers. You agree to their terms and conditions.

3.5 Failed Payments. We reserve the right to suspend or terminate access for failed payments or chargebacks.

4. PUEF.AI Score-Improvement Refund Policy (Limited Remedy)

4.1 Exclusive Remedy. If you meet every condition below (Section 4.2), PUEF.AI will refund only the subscription fee actually paid for the qualifying purchase. This refund is your sole and exclusive remedy; PUEF.AI disclaims all other liability, including incidental, consequential, or punitive damages.

4.2 Eligibility Overview

  • Your most recent official SAT score, dated within six (6) months before you activated your subscription, must be below 1200.
  • Your first official SAT score taken after satisfying the Study Requirements (Section 4.3) must show an improvement of fewer than 200 points from your baseline score.
  • That post-program SAT must be taken within three (3) months of completing the Study Requirements.
  • You must submit unaltered, verifiable score reports for both exams with your claim.
  • The guarantee is limited to one claim per customer.

4.3 Study Requirements (All Mandatory)
While logged into your own account, you must:

  • Complete at least six (6) full-length SAT practice tests on PUEF.AI in a single sitting each, within the official time limits (the platform timer must confirm compliance).
  • Review each test for ≥ one (1) hour, as tracked by the system (≥ 6 hours total).
  • Reach ≥ 80% "Knowledge Progress" in every topic displayed on your dashboard.
  • Earn all available badges in at least twelve (12) learning modules before your official SAT date.

Any missing or improperly tracked activity voids eligibility.

4.4 How to Submit a Claim

  • Email support@puef.ai no later than thirty (30) calendar days after your post-program SAT test date.
  • Attach (a) unaltered official score reports for both the baseline and post-program SAT, and (b) a written request for the refund.
  • Include the email address linked to your PUEF.AI account.

Late or incomplete submissions will not be processed.

4.5 Exclusions and Limitations

  • Applies only to individual subscriptions purchased directly from PUEF.AI (not resellers, bundles, trials, or promotional offers).
  • Multiple or shared accounts, test-integrity violations, or suspected academic dishonesty void eligibility.
  • No refunds on add-on services, taxes, past purchases, or subsequent renewals.
  • PUEF.AI does not guarantee any particular score outcome; individual results vary.
  • PUEF.AI reserves sole discretion to interpret these terms and deny claims that do not unequivocally meet every requirement.

5. License Grant and Restrictions

5.1 Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial educational purposes only.

5.2 Restrictions. You shall not:

  • (a) Copy, modify, distribute, sell, or lease any part of the Service;
  • (b) Reverse engineer, decompile, or attempt to extract source code;
  • (c) Use automated systems or software to extract data from the Service;
  • (d) Access the Service to build a competitive product;
  • (e) Share, sell, or transfer your account access;
  • (f) Use the Service for any unlawful purpose or in violation of any applicable laws.

6. Intellectual Property Rights

6.1 Ownership. All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are the exclusive property of PUEF.AI or its licensors and are protected by intellectual property laws.

6.2 User Content. You retain ownership of content you submit ("User Content") but grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute User Content in connection with the Service.

6.3 Feedback. Any feedback, suggestions, or ideas you provide become our property without compensation to you.

7. Disclaimers and Limitations of Liability

7.1 AS-IS BASIS. The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2 No Guarantee. We do not guarantee that the Service will be error-free, secure, or uninterrupted. We do not guarantee any academic outcomes or test score improvements.

7.3 Limitation of Liability. To the maximum extent permitted by law, in no event shall PUEF.AI be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.

7.4 Educational Content Disclaimer. Content provided through the Service is for educational purposes only and may contain fictional scenarios, simplified examples, or hypothetical situations that do not reflect factual information.

8. Indemnification

You agree to defend, indemnify, and hold harmless PUEF.AI and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • (a) your use of the Service;
  • (b) your violation of these Terms;
  • (c) your violation of any rights of another; or
  • (d) your User Content.

9. Dispute Resolution and Arbitration

9.1 Mandatory Arbitration. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

9.2 Class Action Waiver. You waive any right to participate in a class action lawsuit or class-wide arbitration.

9.3 Venue. Arbitration shall take place in New Jersey. For any claims not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in New Jersey.

10. Termination

10.1 Termination by You. You may terminate your account at any time through your account settings.

10.2 Termination by Us. We reserve the right to suspend or terminate your account at any time for: (a) violation of these Terms; (b) fraudulent or illegal activity; (c) chargebacks or payment disputes; or (d) any other reason at our sole discretion.

10.3 Effect of Termination. Upon termination, your right to use the Service immediately ceases. Sections 6, 7, 8, 9, and 12 shall survive termination.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or Platform notice. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. General Provisions

12.1 Entire Agreement. These Terms and our Privacy Policy constitute the entire agreement between you and PUEF.AI.

12.2 Severability. If any provision is found unenforceable, the remaining provisions shall continue in full force.

12.3 No Waiver. Our failure to enforce any provision shall not constitute a waiver of that provision.

12.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

12.5 Force Majeure. We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

12.6 Governing Law. These Terms shall be governed by the laws of the State of New Jersey, without regard to conflict of law principles.

13. Contact Information

For questions regarding these Terms, please contact:
📧 legal@puef.ai

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS OF USE.